“What is measured improves.” Peter Drucker.

When I speak with lawyers the world over, I talk about creating vision-based, goal-driven, law practices. When my clients envision their law firms as what they actually are (a business) and who they are (lawyers and entrepreneurs), they almost naturally make a shift from simply doing the legal work to being outstanding attorneys who are strategic business thinkers. They move from the trenches to the “c-suite” of their law firm. Whether they are a true solo or the managing partner of a robust mid-sized law firm, my clients come to understand the importance of what are known in the business world as “key performance indicators” or “KPIs.” When they create a KPI dashboard, they are able, at a moment’s notice (such as at the start of one of our 1:1 coaching sessions) determine the health and trajectory of their firm.